Pathetically Poor Service

Good Day. My name is Kevin Bester and I have been contacting homecloud for the past 3 days now requesting super urgent assistance with an upgrade on my account and have explained my situation Multiple times now and this is now day 3 that I have to repeat myself which is not fair on me as homecloud is quick to take my money but not quick to help me when I need an upgrade and I know exactly what I am looking for and the package that I want as it has been discussed, I am an essential service provider and cannot be without data and I really require the assistance please call me back on *** or on *** as this is becoming increasingly important by the hour, however the service is shocking and no-one is prepared to help