vv
vukile.hlongwa vukile.hlongwa
1 reviews | Active since Nov 2016
04 Dec 2018, 11:20
Pathetic Service Provider , Unprofessional and ******
These people are terrible , they have been playing games and delaying my cancellation request for days now. Very poor internet service, the poorest I have ever used. I wont be surprised if they actually run their business on the backroom.
Pathetic
Helpful (0)
Replies (1)0
Replies (1)
Home Cloud's replyOfficial
06 Dec 2018, 09:21 Hi Vukile,
We sincerely apologise for the issue you experienced and the frustration in trying to get in touch with us.
Please see below for future reference please direct your query to the appropriate email address, along with your contact details, and the relevant department will contact you as soon as possible:
Top-Ups / Upgrades:
***
Technical Support:
***
Billing:
***
Referrals:
***
Arrears:
***
Data Balance Checks / Sim Swaps:
***
Contact Numbers:
Business Hours:
***
Monday to Friday: 8am - 5pm:
After Hours:
***
Monday to Friday: 5pm - 2am.
Saturday: 12pm - 4pm.
WhatsApp communications available after hours.
We sincerely apologise for the issue you experienced and the frustration in trying to get in touch with us.
Please see below for future reference please direct your query to the appropriate email address, along with your contact details, and the relevant department will contact you as soon as possible:
Top-Ups / Upgrades:
***
Technical Support:
***
Billing:
***
Referrals:
***
Arrears:
***
Data Balance Checks / Sim Swaps:
***
Contact Numbers:
Business Hours:
***
Monday to Friday: 8am - 5pm:
After Hours:
***
Monday to Friday: 5pm - 2am.
Saturday: 12pm - 4pm.
WhatsApp communications available after hours.
Home Cloud's reply06 Dec 2018, 09:21
Official
Hi Vukile,
We sincerely apologise for the issue you experienced and the frustration in trying to get in touch with us.
Please see below for future reference please direct your query to the appropriate email address, along with your contact details, and the relevant department will contact you as soon as possible:
Top-Ups / Upgrades:
***
Technical Support:
***
Billing:
***
Referrals:
***
Arrears:
***
Data Balance Checks / Sim Swaps:
***
Contact Numbers:
Business Hours:
***
Monday to Friday: 8am - 5pm:
After Hours:
***
Monday to Friday: 5pm - 2am.
Saturday: 12pm - 4pm.
WhatsApp communications available after hours.
We sincerely apologise for the issue you experienced and the frustration in trying to get in touch with us.
Please see below for future reference please direct your query to the appropriate email address, along with your contact details, and the relevant department will contact you as soon as possible:
Top-Ups / Upgrades:
***
Technical Support:
***
Billing:
***
Referrals:
***
Arrears:
***
Data Balance Checks / Sim Swaps:
***
Contact Numbers:
Business Hours:
***
Monday to Friday: 8am - 5pm:
After Hours:
***
Monday to Friday: 5pm - 2am.
Saturday: 12pm - 4pm.
WhatsApp communications available after hours.