JH
James H

1 reviews | Active since Jan 2019

28 Jan 2019, 10:37

Pathetic service, broken promises and deactivated sim cards...

ABSOLUTELY PATHETIC!

Not only did they charge me R1175 for a months worth of wifi, but they charged me so, while the sim was deactivated.

Of course, it took me nearly 4 weeks to get hold of anyone, and when I did, the manager (JARED) promised me I would be credited over R500 , which would go back into my account.

Bear in mind, this was over the December holidays. So they basically stole a thousand rand from me...

I never got my money back...

The boy who helped me get onboard (Minenhle) with home cloud "quit" just after he got me onbaord.

The other sales lady, Pamela, also just suddenly quit...

This company does not care about their customers. And If I were you, I would find someone else, like VOX...

HOME CLOUD IS A ****.

And Jared or Minenhle, if you see this, this is James, you know where to find me...

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