Pathetic Customer Service

I recently signed up with home cloud and so far I must say the service is a joke. What company has a contact number that is never answered, sends you an account that apparently is in arrears(1st month). I have sent emails and messages to query when the account will be active and does not respond. To put the cherry on the cake the individual from the accounts department that I was barely in contact with I can tell has absolutely ZERO client handling s****s and is extremely unprofessional. All I asked was for someone to contact me to clarify what was happening with my account and they don't even have the decency to do so. Warning to everyone DO NOT EVEN CONSIDER HOME CLOUD they will waste your time