No feedback dispite numerous calls

I am really disgusted with home cloud's service. I keep calling & messaging them but they don't seem to bother. My complaints go on deaf ears. I keep calling and their staff keep promising to call me back but they dont. It's really frustrating as at one stage I spoke to management and she was rude and did not call me despite the messages I left for her. She had no sympathy towards me & rather spoke to me as she were speaking to one of her staff members. I got a friend to join in and was not rewarded as they promised. Their internet was offline for about 3 days and promised to credit my account. Nothing was done. I kept calling for a month and nothing was done. I am really utterly disgusted with their service and really regret joining them. All they think of is getting clients on board and taking their money. Customer service seems to not be important to them.