PC
Phillipus C

1 reviews | Active since Oct 2020

02 Oct 2020, 03:20

No customer service

Home cloud have a bad customer service i was on 2 years contract after my contract expires I renewed it but then they told me they do month to month n they debit order went off on the 28th of every month the last two months im struggle with my wi fi every 1st of a month i get my 80GB DATA THE LAST TWO MONTHS MY DATA IS LATE N IF I GET IT KEEPS ONLY 2 WEEKS N WHEN U WANTED USED UR NITE SURFER DATA ITS SAYS TO U OUT OF DATA BUNDLE I HVE NEVER EXSPRENCES A PROBLEM WITH THIS BEFORE AND WHN U CHT ALIVE NO ONE REPLY BACK THEY GIVES U A EXCUSE THT TELKOM IS THE PROBLEM TO LOAD THE DATA ON TIME DUE A TECHNICAL PROBLEM AND I DNT BELIEVE IT ANYMORE THEY NORMALLY SENDS ME A SMS TO SAY THERE IS A PROBLEM U CAN CALL THT NUMBERS IT DNT WORK SISONKE DDNT EVEN REPLY BACK AFTER THE FIRST TIME ALL THEY CN DO THEY GIVES U THE SUPPORT TEAMS NUMBER N NO ONE ANSWER

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