RM
Renia M
1 reviews | Active since Oct 2019
31 Oct 2019, 09:28
No customer service
I have been trying to get in touch with these people to cancel my account. The telephone lines are always ringing and no answer. They don't respond to emails. When i wanted to cancel last year they told me to wait for 24 months so that i dont get charged . now its 24 months and they are ignoring me.
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Replies (3)RM
Renia M's updateReviewer Update
31 Oct 2019, 09:31image.png 69.99 KBI have tried all means to an extent of texting on their online chat. But as soon as i provide my details they ignore also. I am loosing patients with these people
RM
Renia M's update31 Oct 2019, 09:31
Reviewer Update
image.png 69.99 KBI have tried all means to an extent of texting on their online chat. But as soon as i provide my details they ignore also. I am loosing patients with these people
Home Cloud's replyOfficial
13 Mar 2020, 11:37 Hi Renia M , Please note, sometimes our phone lines are over capacity. If you can’t get through, please contact us on live chat, or leave us a support ticket here: https://www.myhomecloud.co.za/support
We apologize for all the inconvenience you have been caused.
We apologize for all the inconvenience you have been caused.
Home Cloud's reply13 Mar 2020, 11:37
Official
Hi Renia M , Please note, sometimes our phone lines are over capacity. If you can’t get through, please contact us on live chat, or leave us a support ticket here: https://www.myhomecloud.co.za/support
We apologize for all the inconvenience you have been caused.
We apologize for all the inconvenience you have been caused.
Home Cloud's replyOfficial
13 Mar 2020, 11:41 ***: Call | WhatsApp
***: Call | WhatsApp
***: Call | WhatsApp
***: Call | WhatsApp
***: Call | WhatsApp
Home Cloud's reply13 Mar 2020, 11:41
Official
***: Call | WhatsApp
***: Call | WhatsApp
***: Call | WhatsApp
***: Call | WhatsApp
***: Call | WhatsApp