Misleading information.

Before I consented to the agreement with Homecloud Solutions, I confirmed via e-mail with the consultant that no extra fee will be charged the first month except the installment amount which I agree to. After his confirmation via e-mail that ONLY the installment amount will be deducted from my account, an amount twice the installment amount was debited from my account which naturally bounced because there wasnt suffiecient funds available. That was in November, and each month Ive been in arrears even after I paid the double amount via eft transfer. I havent been able to use the services because of the apparent arrears and to cancell the contract will cost me another R1500.00 which I honestly didnt budget for. They were misleading from the start and wouldnt recomment their services at all.