PB
Paul B

1 reviews | Active since Jul 2018

18 Jul 2018, 13:54

Homecloud - stay away!

I entered into a 2-year contract with Homecloud. After 12 months my service stopped working and when I called them the told me that I required a new SIM card. When I approached Telkom to get a new SIM they told me that Homecloud had opened my account under an individual's name and that they are currently R60,000 in arrears on that SIM account and a new SIM would not help. After calling Homecloud numerous times about this issue they simply started hanging up on me. After getting no support from them I purchased a new SIM under my own name and have been buying my airtime directly from Telkom. Stay away from Homeclound, this company is a ****, they take your payments but don't pay Telkom on their end.

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