DS
David S

1 reviews | Active since Sept 2014

08 Apr 2019, 10:48

Homecloud Solutions' disregard for consumers and for the law is unfathomable

I had a 24 month contract with Homecloud Solutions and I couldn't wait for it to end, their service was so pathetic. I even sent emails, phoned them to cancel and was prepared to pay the penalty cost, but my requests were ignored. The contract finally ended in Feb, however, I am still being debited despite contacting them a few times. How is it possible that South African consumers can be treated with such impunity? Now i have to spend time and effort to ensure the contract was not renewed and to have debits reversed. I would advise people to stay away from this company, they won't be around for long.

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