Homecloud should be closed down

Worst company i have ever come across. cancelled my contract a year ago due to no service and no support. A year later they try to debit my account! After 6 attempts to speak to someone i finally get through to a lady who says they will continue to debit me as my cancellation fees werent paid! a year later!!!! not that month when i cancelled - and obviously no-one contacted me in that time. i asked to speak to a manager or owner and her response is no we dont have one im helping you and we will continue to debit you. Disgusting service and attitude. How is this company still going??