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CARIKA H

1 reviews | Active since Aug 2012

31 Jul 2019, 13:11

Home cloud wifi service sucks!!!!!!!!! They are ********l!!!! Against the consumer protection act of South Africa

Good day all at homecloud

I'm currently beyond furious at you guys due to you not following strict instructions!!!!

How dare you process anything on my account after I informed that I am an existing client when I just wanted to check coverage at my new address I've moved to???!!!!

I have also warned you that if you process anything on my name without me authorizing it that I shall report you and take legal action against you as you are now also performing out of the South African consumer protection act!!!!!!

I never requested a new contract NOR A NEW SIM CARD!!!!!!

NOW I COULD NOT USE MY ROUTER FOR ABOUT 2 WEEKS NOW DUE TO YOUR INCOMPETENCY AND IGNORANCE AND MISUNDERSTANDING OF WHAT I'VE SAID AND NOTED!!!!!! SO IT'S NEVER BEEN A TELKOM CHANGING TOWERS ISSUE IT BEEN HOMECLOUD DOING WHAT EVER THE HELL THEY WANT TO AND DISREGARDING THE LAW AND MY INSTRUCTIONS!!!!! STRICT INSTRUCTIONS!!!!!!

I WANT THIS SORTED OUT AND IT WILL HAPPEN TODAY!!!!!

YOU'VE COST ME ADDITIONAL CHARGES FOR DATA ON OTHER NETWORKS AND DEVICES DUE TO YOUR MISTAKES!!!!!

GET YOUR ACT TOGETHER AND VERY QUICKLY!!!!!

I NEVER REQUESTED A NEW CONTRACT AND NEW SIM AND YOU STILL PROCEEDED TO APPARENTLY ISSUE ME WITH ONE WHICH FIRSTLY I NEVER AUTHORIZED NOR RECEIVED!!!!!!!

YOU HAVE OFFICIALLY COMMITED A CRIME!!!!!!!!!

GET THIS SORTED ASAP!!!!!

regards

On Thu, 25 Jul 2019, 16:41 , <***> wrote: Good Day Please find attached your invoice dated 2019-07-25 Regards The HomeCloud Team

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