Home Cloud - The biggest *****s of them all

Home Cloud has debitted 2 months from our account and we have not received our data. Our router is simply off!!!

I have received 2 stories. Stating our sim is faulty and one saying we did not pay. But we have proof that we paid R2722 in total and our wifi has been off for over a month now - January will be the 2nd month.

They have a so called after hour line but they just tell you to send an email. Which you never get a response from.

I have sent numerous emails asking to cancel our subscription and I have not received a response!!

Home cloud is *****ing money and they seem to be getting away with all of it.