JS
Jeb S

1 reviews | Active since Sept 2015

04 Apr 2018, 10:00

Home Cloud Solutions - Poor service from a terrible provider

I was promised download speeds of between 40 & 90 Mbps bit was only getting lees than 10. I have sent numerous queries to them regarding this and other issues and don't get any responses from the company regarding this.

I have had no internet access since the beginning of the month and still have had no feedback. When I try and get hold of the support manager I get put on hold or leave messages which are never returned.

I would not recommend their service at all

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Replies (1)
Home Cloud
Home Cloud's reply09 May 2018, 09:45
Official

Thank you for taking the time to write to us. We have passed your message on and someone will be in touch to discuss your concerns.

Sincerely yours, Team Home Cloud.