KB
Kobus B

1 reviews | Active since Jul 2019

01 Feb 2020, 19:21

GATVOL!

So my debit order went through.....but still no internet access. As for trying to contact there many numbers listed on the website.....guess what, no surprise none are ever operational!!!!! What should I do....as before only frustrations!!!!! I am now officially reporting this internet provider with the consumer protection authorities!!! Data never gets loaded as it should and sending a complaint by email means as much as screaming to yourself in a mirror!!!! Speeds have been systematically dropping and there is NO technical support to even mention!! GATVOL!!!

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Replies (1)
Home Cloud
Home Cloud's reply06 Apr 2020, 13:47
Official
  Hi Kobus, thanks for leaving feedback. We're sorry for the poor experience.

The best way to get assistance is to log a support ticket here:
https://www.myhomecloud.co.za/support

Warm regards,
Home Cloud