HL
Henry L

1 reviews | Active since Mar 2018

29 Dec 2018, 07:08

Do not use Homecloud solutions

Very poor service. People lie to you and there is nobody to take any responsibility. I have had no connection for the past 4 weeks. I have had the WhatsApp line ignore me. I have had no response to my emails and when I finally get someone on the phone line which is very rare they transfer me to a line that never picks up. Something clearly went wrong on their end as the Telkom sim in my router doesn't connect to the Telkom network at all now but instead of them sending a new sim or helping me with a sim swap which they suggested they just ignore me. I do hope Telkom is paying attention to the bad service this service provider is providing while using their network. It has been an extremely bad experience and I would advice everyone to stay away from these guys they are seriously hard to deal with

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