Do not make use of Home Cloud Solutions

Rather go directly through Telkom. Home Cloud solutions seems to be the middlemen and somewhere or rather everywhere they come short in service. It is impossible to check your data status so you cannot monitor your data usage. They give you a tutorial on how to go and check your data on the Telkom website but you cannot log into the site as you are not the client Home Cloud Solutions are. The tutorial to do this does not work I've tried it a hundred times. This is a basic service they need to deliver isnt it?

I'm on a month to month contract. The prices for data changed even on their site. I was still paying the old tariff that was R150 more than what they advertised. And on inquiry they said they are not going to give me the new price I have to cancel my current account with them and open a new one then only will I enjoy the new prices. I mean if they had any decency they would have automatically bumped me down to the new prices.

Its a massive struggle to get through to the consultants. All they tell you is that you need to speak to the consultant that originally added your account. What happens when this person resigns?

Horrible company keep away.