AK
Ashley K
1 reviews | Active since Mar 2011
05 Sept 2018, 11:07
Disappointing "service" providers
We recently switched over to Home Cloud as an internet service provider. What utterly useless service. We had little to no internet recently, and after multiple mails to their support email address, multiple unanswered phone calls (after 10 minutes of holding on) and logging support requests online, we still have received no communication from them. Very disappointing clients. Would not recommend them at all.
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Home Cloud's replyOfficial
19 Sept 2018, 15:50Hi Ashley,
Firstly we really apologize for the service you have been getting with our internet.
Your queries have been forwarded to the relevant person whom we believe is already assisting you at the moment.
Thank you so much for your feedback.
Kind regards,
Homecloud
Best regards,
Home Cloud's reply19 Sept 2018, 15:50
Official
Hi Ashley,
Firstly we really apologize for the service you have been getting with our internet.
Your queries have been forwarded to the relevant person whom we believe is already assisting you at the moment.
Thank you so much for your feedback.
Kind regards,
Homecloud
Best regards,