******. ********. *******. ***********. Atrocious service.

Our router has had a fault for the past 4 weeks. It has a red light. I tried to maneuver the sim inside because I thought maybe it wasn't sitting in the right position. But it's not that. I also tried to restart the router several times. No one is getting back to me, and yet the debit order went off on the 16th.

These guys are absolutely unreachable. I've tried the following means of communication several times TO NO AVAIL:

1. E-mailing them on ********** 2. WhatsApping them on ********** 463 3. Contacting them via Facebook Messenger (instead they banned me from their page) 4. Calling the above WhatsApp line 5. Calling their landlines, namely: ********** 481 & ********** 107 6. Using their CHAT service on their website.