Be very cautious of this company

I posted I review about two months ago when my internet service, provided by Home Cloud Solutions, stopped working. For several days, I tried phoning them to resolve the situation. Each time, I was told that they would call me back, but no one ever did. Eventually, after much frustration, I tried to cancel my contract and was told that I had to pay over R9 000 to do so. I explained, by email, why I should not have to pay a cancellation fee as I have not received the service in terms of my contract. All my correspondence has been ignored. They did, however, process my debit order and charged me for a service that I have not received. As always, this was ignored. After contacting my bank to cancel the debit order, I sent an email to their billing department, informing them of my action and why canceled the payment. The following day, I was contacted by their billing department, informing me that I had to make payment as the debit order had failed. I find it ironic that they contacted me about billing but have never contacted me to resolve the issue that I was having. After explaining (once again) why I cancelled the debit order, the representative from the billing department informed me that she would look into the matter and get back to me. As in the past, I have not heard from her and a month has passed since that conversation. I have now received another invoice, with arrears of over R2 000. Home Cloud is continuing to harass me for payment, despite providing no service to me.