Be careful of Home cloud

Home cloud *****ing our money. I bought their once off data pay R579 but I did not received data. I called them they said they are loading data. The Lady by name of Laurelda keep on saying data is loaded when it not loaded afterwards her phone is off. Another lady by name of Philile promise to sort it out but now she is not answering her phone. It been 6 days now no one answer phone since all ate mobile phones.