Atrocious customer service since day 1!

Item: Home Cloud
Rating: 1
Author: David H

Phones go unanswered. Emails get no replies. Incorrect debit orders processed. Additional online services do not work and no assistance given. No follow ups. In general Homecloudsolutions seems to be a mess. No assistance after hours or over weekends!

Helpful (0)

Replies (1)

Home Cloud's replyOfficial

10 May 2018, 10:55

Good Day Mr. Hahn.

Thank you for bringing this to our attention. We acknowledge your complaint.

We apologise for any inconvenience caused. Thank you for converting the review.

Kind regards.

Team Home Cloud

Home Cloud's reply10 May 2018, 10:55

Official

Good Day Mr. Hahn.

Thank you for bringing this to our attention. We acknowledge your complaint.

We apologise for any inconvenience caused. Thank you for converting the review.

Kind regards.

Team Home Cloud