JB
Johan B

1 reviews | Active since May 2017

01 May 2017, 12:56

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<p>I app**** for internet services with Home Cloud Solutions. With the application everything went well which they delivered the router on time as agreed which the delivery date was 20th February 2017. Sin I received the router only on the 20th I was under the impression that Home Cloud will invoice me for contra charge for the month of February instead the charge me for a full month. After I brought it to their attention and with a fight they said and confirm on email that they going to credit me for the month of March. At end of March I didn't received any credit which I was in contact with them again and inform me that they will credit me because of an error on their side. Now for April this is still not rectified or credited to my account. At this time I want to stop the debit order and terminate the contract due to that these people have no urge to assist their clients at any way when you have a problem. </p>

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