Worst Collections Company

I am extremely disappointed in Hahns Collection and Metro Fibre.

I have a WiFi Router with Metro Fibre. Hahns have been harassing me for 2 years saying I owe money.

This is hilarious because I still have an account with Metro Fibre. Everything is upto date. Can you believe a collections company asking me to contact the service provider. Where have you ever heard of such a thing? Anyway I contacted Metro Fibre and they emailed me a an apology which I've forwarded several time.

Eventually Mukondeleli from the gauteng branch at Hahns collections calls me today. He won't share information and tells me there's no reference number for the call. I give him my reference number and he doesn't even attempt to search for my emails or communication or atleast notes on the system. He literally imp**** there's nothing he can do and blamed Metro Fibre for not communicating with them. Like how Sway??? I've worked in collections and call centre's.

Please don't open companies without processes guys. You wasting your money seriously. This is disgusting. Do I need to open a harassment case at the police station or something. I've never even missed a payment in the last 7 years.