1 reviews | Active since Aug 2024
MTN Home WiFi 10Mpb Month to Month ****
Took up a month to month Contract with them in August 2023 made a payment of R400+online payment I was told I would only pay in October but a debit order of R400 went off again on my account in September, I reversed it as I was only supposed to pay R249 at the end of October i called their customer care 135 and I was told some story of how the call centre agent got the monies wrong and I was asked to pay I did, took on another line months later paid once again R400+ Pro rata which promises to use the WiFi for a month for free it never happened I paid once again a few weeks later third line I took up on the 17th September 2024 and paid R430.10 and I was told I would pay in October but end of September had to pay the R269 once again today the 17th of December I am at the MTN Store Springs Mall their system is apparently offline I was told to call 083 135 / *** which I called the whole day yesterday and no assistance I keep being told it's the Super Sonic centre and not MTN so to anyone out there wanting to take up a contract with them please don't MTN has dropped their customer service it's beyond annoying actually
