Zero customer care and absent management

Worse customer service ever. Logged a query on the 30th of September regarding funds that were missing from my account. The 1st 7 days dealt with customer care (wonder why they call themselves customer) agents. Due to lack of customer service and lack of training literally my issue was never dealt with. This is because they have an umbrella approach to every query they deal with . On countless occasions I advised them how to approach my issue but still they chose to ignore. After the 8th day eventually my issue was escalated and they were able to confirm that yes funds are missing. Today is 14th and still they have not paid me back my funds and everytime I call in I get told to wait because they are still investigating. I mean 7 days later they are still investigating.

Hollywoodbets cares less about their customer but rather themselves. I even doubt if there is any management team because my common sense tells they would have intervened by now

They are better betting sites!!!