Worst online Experience

27 August 2022 I made a deposit to their FNB account. Till today my funds have not been credited. I have sent my Proof of Payment through via LIVE Chat, messenger, email, deposit email, facebook and messenger. No response, no assistance from their support. Ive sent this POP 1000s of times yet when you contact them they want a proof of payment again just to tell u that they escalated it to payments department and then end chat. So disrespectful. Not sure if its their company values or is it just staff being lazy. Attached is the reference number received for this query on 3/9/2022