Worst fica experience

Worst betting site The consultants there don't know what they're doing they keep on saying wait 48hours after that 48hours you have to wait another 48hours...I deposited money swiftly so but when it was time to withdraw they asked for fica I was more than happy to comply only to find their system says invalid ID/account no and phone numbers...called the call centre was told that they're aware of the issue and working on fixing it...3 weeks later money is still not withdrawn...maybe they're hoping we all lose so they have to pay out