KS
Kavitha S
1 reviews | Active since Jun 2020
19 Jun 2020, 22:33
Worst customer service experience
The worst customer service experience. Reported an account query from 9 June, received a response on the 11th,responded to email submitted proof of deposits, no reply to date from THEMBEKA. E-mailed deposits and help e-mail no replies. Today spent 30 minutes with call centre agent, placed me on hold after e-mailing all correspondence thereafter needed assistance from her supervisor, call cut off. Sent her an e-mail, no reply or call back with resolving the problems.
Helpful (0)
Replies (1)0
Replies (1)
Hollywoodbets's replyOfficial
19 Jun 2020, 23:48Hi Kavitha
We apologize for the experience you had with regards to the above. We have sent this onto our management and have asked them to call and assist you in the morning. We do apologize for the inconvenience caused.
Regards
Devin
Hollywoodbets
We apologize for the experience you had with regards to the above. We have sent this onto our management and have asked them to call and assist you in the morning. We do apologize for the inconvenience caused.
Regards
Devin
Hollywoodbets
Hollywoodbets's reply19 Jun 2020, 23:48
Official
Hi Kavitha
We apologize for the experience you had with regards to the above. We have sent this onto our management and have asked them to call and assist you in the morning. We do apologize for the inconvenience caused.
Regards
Devin
Hollywoodbets
We apologize for the experience you had with regards to the above. We have sent this onto our management and have asked them to call and assist you in the morning. We do apologize for the inconvenience caused.
Regards
Devin
Hollywoodbets