JG
Jessica G

1 reviews | Active since Nov 2022

30 May 2024, 13:52

Worst customer service ever!

I wish I could give them 0 stars. I have been struggling since January 2024 to get my account Ficad. I have send numerous emails and chatted to many consultants but up until today I have not received any assistance.

0
Replies (3)
Hollywoodbets
Hollywoodbets's reply30 May 2024, 18:06
Official
Hi there. Your query has been escalated to the Customer Service Management Team. The team will be in touch. Regards, Hollywoodbets.
JG
Jessica G's update10 Jun 2024, 15:54
Reviewer Update
I got an email on 30 May 2024 saying my details will be updated in 48hours.
Today is 10 June and guess what... it has still not been done. Worst customer care ever!
Hollywoodbets
Hollywoodbets's reply10 Jun 2024, 18:00
Official
Hi (Client name) Your query has been escalated to Customer Service Management Team. The team will be in touch. Regards, The Hollywoodbets Team