MP
Mark P

1 reviews | Active since Mar 2021

30 Dec 2024, 11:08

Worst betting site to deal with.

Absolutely horrible service from Hollywoodbets. It's been 15 days and they still have not credited my account with my winnings. The last call i received was on the the 17th December stating my account will be credit the same day and too date, nothing!

0
Replies (2)
Hollywoodbets
Hollywoodbets's reply31 Dec 2024, 12:11
Official
Hi Mark 

Your query has been received by the Customer Service Escalations Team. The team will be in touch.
 
Regards,
The Hollywoodbets Team

MP
Mark P's update01 Jan 2025, 16:55
Reviewer Update
Hollywoodbets is absolutely useless.
Don't bet with them, obviously their Escalations team is just as useless, not even a call!
CEO Suren Rampersadh copied in on emails, also useless, clearl has no passion for customer service.
I will escalate my issue to Owen and Lesley Heffler, I'm quite sure they will be eager to see how run down Hollywoodbets SA is and I will make it a point for them.to review Hollywoodbets SA on hellopeter.