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mnokwe M
1 reviews | Active since Oct 2016
15 Aug 2025, 15:46
Worse Customer Experience ever
On the 11th I withdrew using one for you, then realised that I didn't have access to my 093 number. I then called Hollywood which they advised that I should change my number which I did the resend the pin and untill today I received nothing. I again called them today only to find out that they cannot resend my pin they need to get my money from flash? What the ****? Hollywood is pathetic asf
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Replies (2)
Hollywoodbets's replyOfficial
15 Aug 2025, 16:32Hi Mbuyiselo
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team
The Hollywoodbets Team
Hollywoodbets's reply15 Aug 2025, 16:32
Official
Hi Mbuyiselo
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team
The Hollywoodbets Team
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mnokwe M's updateReviewer Update
15 Aug 2025, 22:26So I called them back once more spoke to a Team Leader, they are waiting for Flash group...lol to refund me
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mnokwe M's update15 Aug 2025, 22:26
Reviewer Update
So I called them back once more spoke to a Team Leader, they are waiting for Flash group...lol to refund me