Withdrawl

I usually don't have problems with Hollywood bets when it comes to withdrawl and deposits however on the 2nd of Nov 2023 I made a withdrawl at 5:07am and it showed sent to bank. I contacted Hollywood bets via email as their chat option on the website is currely offline (now few days) and they advised 24hrs to 48hrs then this will be resolved.

I contacted the on Saturday and they advised it has been sent to withdrawl department and I will receive an sms once payment has been made, they advised there was a problem on that time when I made the withdrawl on 2 Nov 2023 and it will be resolved. Till now I have not received an sms. Multiple phone calls, multiple emails still no money in my account.

Finally got to a point where I asked them just to put that credit back on my hollywoodbets account and they advised they will do so.

Well, you can guess, that money still hanging.

I have made few cash outs and deposits from 2 Nov 202e and that money I received but that 1 particular payment on 2 Nov 2023 still says sent to bank.

Customer services really suck at hollywoodbets, I'm sure my query should have reached the withdrawl department in these 4 days.

I had to resort posting this in hope to get their attention to actually pay my money in bank account or just credit my Hollywood account.