RK
Reben K

1 reviews | Active since Nov 2021

03 Nov 2021, 21:04

Withdrawals hollywoosbets

Hi tried to withdraw money from my account but did not receive the eft so I called and emailed and escalated my query no one responded to my query or even gave me feedback i called on eight different occasions using a fair amount of air time my account was handled by a call centre agent who kept escalating and asking a supervisor to call me back but no one did a guy at the call centre by the name of Bherngani apparently a supervisorvsau d he would call me back but never did I kept calling and no one responded to me via email or telecon the small amounts I withdrew after the big amounts came through but the big amounts never did and no one even bothers to help even after atleast after 8 to 10 calls and escalation the service is appalling and that's putting it mildly

0
Replies (1)
Hollywoodbets
Hollywoodbets's reply04 Nov 2021, 09:55
Official
Hi Reben

Your query has been escalated to our Withdrawals management team. The team will be in contact shortly. 

Regards,
Shanaaz 
Hollywoodbets 

Best regards,