RP
Roch P

1 reviews | Active since Oct 2017

14 Jul 2022, 12:05

Withdrawal Turnaround time

Struggling to get any feedback from the Withdrawals department. I have submitted a withdrawal that keeps getting rejected, with the reason I need to send a selfie of myself holding my ID, this was done 5 days ago without any acknowledgement or expectation setting with regards to turnaround time.

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Replies (1)
Hollywoodbets
Hollywoodbets's reply15 Jul 2022, 09:56
Official
Hi Roch

Your query has been escalated to our Customer Service management team. The team will be in contact shortly. 

Regards,
Shanaaz 
Hollywoodbets