ZS
Zani S

1 reviews | Active since Nov 2016

01 Jul 2025, 11:24

Withdrawal Still Not Received – Hollywoodbets

After months of not winning anything, I requested a withdrawal from my Hollywoodbets account on Friday, 27 June 2025, at 16:37 via FNB eWallet. The agent informed me that the withdrawal was rejected by the bank. Today is 1 July 2025, and I still have not received my funds. This delay is unacceptable, and I expect immediate assistance in processing my withdrawal. My reference number is #***9.

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Replies (3)
Hollywoodbets
Hollywoodbets's reply01 Jul 2025, 11:33
Official
Hi Zani,

Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.

Regards, 
The Hollywoodbets Team


ZS
Zani S's update01 Jul 2025, 11:35
Reviewer Update
Please contact me via email during working hours.
Hollywoodbets
Hollywoodbets's reply01 Jul 2025, 12:21
Official
Thank you for bringing this matter to our attention. At Hollywoodbets, we are committed to providing exceptional service to our customers and take pride in addressing any concerns promptly. Our Team is pleased that we were able to resolve the matter promptly.