TR
Thanyani R

1 reviews | Active since Aug 2020

24 Aug 2020, 19:19

Withdrawal sms

I did a withdrawal last weekend Wednesday 19 August of R150 and used instant cash. Since today no sms came with pin and voucher. I sent multiple emails and Twitter messages they keep telling me my query has been escalated to relevant departments.

0
Replies (3)
Hollywoodbets
Hollywoodbets's reply25 Aug 2020, 09:44
Official
Hi Thanyani

You query has been escalated to our Withdrawals management team for review. The team will be in contact soon.

Regards,
Shanaaz
Hollywoodbets

Best regards,

Hollywoodbets
Hollywoodbets's reply26 Aug 2020, 21:58
Official
 Hi Thanyani

Please note the Voucher and Pin has been sent through twice to the cellphone number you have listed on your Hollywoodbets account

Please confirm via email if it has been received 

Regards,
Kaveshan
Hollywoodbets 

Best regards,

Hollywoodbets
Hollywoodbets's reply27 Aug 2020, 20:44
Official
 Hi Thanyani

As discussed via email the voucher has been cancelled and the funds credited back to your account. You can now withdraw via EFT or other Cash Send methods

Regards,
Kaveshan
Hollywoodbets

Best regards,