Withdrawal request declined Worst service ever

On Sunday 10 October 2021 16:24 I made a deposit to my hollywood account using Ozow instant EFT. My deposit was successful and I placed my bets. Later at night I made my money back and profit from the bets I placed. I decided to withdraw R10 100.00 on my account on the very same Sunday. It has been 5 days with no payment from Hollywood. Yesterday 14th October I called them to follow up with my withdrawal and I was told my deposit does not reflect on their side. Later yesterday I then received an SMS saying my withdrawal is declined requesting POP. I have rep**** them with POP of my deposit and even now there is no feedback from them.

I guest they want us to loose our monies. When we deposit and lose no one calls to find out how was the money deposited. When we withdraw you get asked all sort of questions and the worst part the reverse the money to your account so you can get tempted and bet to loose. I have been with hollywood for years but this recent service will make me to never ever use hollywood ever again.

I need my withdrawal to be processed and stop playing games.