JB
Jennifer B

1 reviews | Active since Jan 2018

10 Sept 2024, 16:19

Withdrawal query

I have terrible experience with hollywoodbets, I made a withdrawal of R115 1voucher firstly my cellphone number was not captured correctly so I changed my cellphone number after doing the withdrawal did selfie verification and than contacted customer service to ask them to send the voucher code to messages in my account to date im being given the round about about my wi

0
Replies (3)
Hollywoodbets
Hollywoodbets's reply10 Sept 2024, 17:25
Official
Hi Jennifer 
 
Your query has been received by the Customer Service Escalations Team. The team will be intouch..
 
Regards,
The Hollywoodbets Team

JB
Jennifer B's update11 Sept 2024, 11:43
Reviewer Update
I am still waiting for feedback day #6 no voucher; no money in the account
JB
Jennifer B's update11 Sept 2024, 12:26
Reviewer Update
To my suprise Hollywood bets such a huge company is still awaiting feedback from a service provider to sort out such a measly voucher of R115 imagine if it was 5k. This is really ridiculous almost 7days still no voucher no refund