MT
Matthais T

1 reviews | Active since Nov 2021

04 Nov 2021, 20:06

WITHDRAWAL OVER 40 HOURS AGO AND NOTHING!!!!

Withdrawal Issue!!!

Firstly I do not blame the consultants from the Hollywoodbets Helpline as they are doing what they are told.

Zama, noktula and another lady I've spoken to today from that department in regards to getting my R5500 that I withdrew over 40 hours ago to be paid to me to no avail and they all had the same robotic answer I will escalate the matter. Or you'll be paid shortly. I tested out the theory and I withdrew a different amount as well to which was paid to me so why is my R5500 still pending for such a long time. As For asking for a super visor or manager is basically asking to get your money back which means no money or responses even after sending many emails as well.

It's poorly run from management going down. It's a pity really. I work for independent media and I will make this a extremely unpleasant issue for you hollywoodbets because you are making this extremely unpleasant for me.

I Await your automated response of we will escalate this matter. It's a down right joke.

Don't escalate sort this damn thing out!

0
Replies (2)
MT
Matthais T's update05 Nov 2021, 08:18
Reviewer Update
No Responses From Anyone Including The Supervisor Who's Name Is Supposedly Clive Pragasan As Per The Agent Name Samantha Who Told Me That She Would Get Clive To Call Me . It is now the 05/11/2021 And I Withdrew My Money On The 02/11/2021 And Still Waiting For A Response Let Alone Receiving Money That Is Owed To Me !
Hollywoodbets
Hollywoodbets's reply05 Nov 2021, 09:45
Official
Hi Taylor

Your query has been escalated to our Withdrawals management team. The team will be in contact shortly. 

Regards,
Shanaaz 
Hollywoodbets