PS
Patio S

1 reviews | Active since Dec 2019

08 May 2023, 14:54

Withdrawal not complete

Hello Peter, I have made a withdrawal at Hollywoodbets on Saturday at 13:17, it has been more than 24 hours and I have not received the pin number to my withdrawal, my account number is *** and cell is ***. Please help.

0
Replies (3)
PS
Patio S's update09 May 2023, 06:21
Reviewer Update
Hollywoodbets is a serious ****, the bank has send me the withdrawal number and specially stated that the sender will send me the pin, and Hollywoodbets has not sent me the pin, one wonders if they are in business of ****ming people or in the gaming business.
Hollywoodbets
Hollywoodbets's reply10 May 2023, 17:34
Official
Hi Patio

Your query has been escalated to our Customer Service management team. The team will be in touch. 

Regards,
The Hollywoodbets Team 

Best regards,

PS
Patio S's update13 May 2023, 09:28
Reviewer Update
Hi Hollywoodbets, I note your response, however, my query is still not resolved. How long does it take to resolve a query as it has been 3 days since I wrote a review and its been 7 days since I withdrew the money?