CM
COLLINS M

1 reviews | Active since Dec 2018

09 Jun 2023, 11:17

WITHDRAWAL DENIED

The service of hollywood is *******. i deposited R100 and and when i won they don't want to give my winings. They start telling your about escalating the matter next thing they talk abount 55% turnover betting. They want me to play with 55% of my winnings first. What a ****. Will be promising you 24 hours hotline payment but nothing after 72 hours. It has been three week trying to get my money. beyond poor customer service.

0
Replies (3)
Hollywoodbets
Hollywoodbets's reply09 Jun 2023, 20:40
Official
Hi Collins

Your query has been escalated Withdrawal Management Team. The team will be intouch.. .

Regards,
The Hollywoodbets Team

CM
COLLINS M's update12 Jun 2023, 08:27
Reviewer Update
I have been trying to withdraw my money without success. Always comes up with stories "we have escaleted your quiry" "we have requested hotline payment" and two weeks gone without any progress. I will not stop rating until i get my money. Don't even deserve 1 star
CM
COLLINS M's update13 Jun 2023, 11:04
Reviewer Update
Last when i chat with the consultant he needed deposit date and amount the escalated the matter, today when i follow up they want winning date and amount which i can't find of bet history, it's like its been blocked. What **** are you trying to play