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KM
Kgaugelo M

1 reviews | Active since Aug 2020

27 Aug 2020, 22:20

Withdrawal decline

I have been trying to withdraw money from my account since yesterday but it keeps on saying withdrawal decline for the following reason selfie required and I've updated my selfie but still no response to them, they are ******

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Replies (2)
Hollywoodbets
Hollywoodbets's reply27 Aug 2020, 22:29
Official
Hi Kgaugelo 

Your query has been escalated to the Withdrawals Team

They will contact you via email to obtain account specific information in order to assist you further.

Apologies for the inconvenience 

Regards
Kaveshan
Hollywoodbets
Hollywoodbets
Hollywoodbets's reply31 Aug 2020, 14:13
Official
Hi Kgaugelo 

I have responded to you via email

Please send through a selfie holding your ID so that we can verify the cell number change done on your account. 

Once received, you can then withdraw your funds. 

Regards
Kaveshan
Hollywoodbets