Withdrawal

Hi Shanaaz, I'm not happy with that response because I've been escalated to all of your department's & I'm still waiting for feedback. So that doesn't make me a bit happy.

You sent that reply at 12:53pm & it's 14:13pm now. How long does it take to help a customer? I've been been complaining since Tuesday. Please try & make your customers a priority, because you guys will loose business.

Hi all. Tomorrow will mark 1 week of me trying to get paid out from Hollywoodbets. In case they don't know I am unemployed & I try to make ends meet where & how ever I can. So when i have money to spareI gamble. My winnings helps me & my 2 kids out. So for me to struggle like this is just adding to my stress. Can someone please assist me with my query. Thanks

Good morning Shanaaz

I see you made one customer happy. Can you please make me a happy customer as well. Ntombi M sent me a email saying I need to send a 3 months bank statement & I did so early this morning. It cost me R28 for a bank statement. So by the time you guys decide to pay me out my bank will be taking most of the money. Because I'm sending the same thing over & over. Can you please sort out my query. I e-mailed my bank statement to the withdrawal department as requested. I'm really getting tired of speaking to you guys & I'm sure u guys r tired of me.

Thank you very much Shanaaz. I received the money back in my Hollywoodbets account. I done another EFT Withdrawal, I just hope i won't have any problems this time around.