NP
Neo P

1 reviews | Active since Sept 2024

26 Sept 2024, 14:57

Withdrawal

I made a withdrawal yesterday but until now it still says "Pending Authorisation"... this is my first time to experience this kind of service... usually after withdrawal I get my money within 10 minutes.

0
Replies (6)
Hollywoodbets
Hollywoodbets's reply26 Sept 2024, 15:05
Official
Hi Neo P, Your query has been received by the Customer Service Escalations Team. The team will be in touch. Regards, The Hollywoodbets Team
Hollywoodbets
Hollywoodbets's reply26 Sept 2024, 15:05
Official
Hi Neo P, Your query has been received by the Customer Service Escalations Team. The team will be in touch. Regards, The Hollywoodbets Team
NP
Neo P's update27 Sept 2024, 07:40
Reviewer Update
Good day, Thanks for your great customer service. The issue was successfully solved and it is wonderful how I quickly get responses.
NP
Neo P's update27 Sept 2024, 23:51
Reviewer Update
Good day. as for this week I have received such a horrible service from Hollywoodbets.Immediately after a delay in my withdrawal..I made a deposit of R1000 and it didn't reflect in my account...I decided to make another deposit while I will have to deal with the one not reflectingme but trust me even the second one gave me the same issue and I have tried to send emails...make calls and chats but until now my issue has not been solved I'm being told about the 24 to 48 hours ti
NP
Neo P's update27 Sept 2024, 23:55
Reviewer Update
Good day. as for this week I have received such a horrible service from Hollywoodbets.Immediately after a delay in my withdrawal..I made a deposit of R1000 and it didn't reflect in my account...I decided to make another deposit while I will have to deal with the one not reflecting but trust me even the second one gave me the same issue and I have tried to send emails...make calls and chats but until now my issue has not been solved I'm being told about the 24 to 48 hours timeframe and for now it has already passed 24 hours...This is really bad
NP
Neo P's update28 Sept 2024, 18:25
Reviewer Update
I really don't understand how are you guy working..I made two Instant EFT deposits on Thursday and they didn't reflect on my Hollywoodbets account...I was told to wait for the turnaround time of 48 hours and 48 hours has now passed still there deposits doesn't reflect... this is such a poor service.. it's actually a mess