MR
Monique R
1 reviews | Active since May 2023
13 Aug 2025, 07:15
Withdraw winnings
The worst service that I received from all the consultants that I spoke to on email, I withdrawed my winnings on the 10.08.2025 @ 01:31 Normal FNB EFT, and it is still not in my bank account, I spoke to them on email I have send all my statements that they required and still nothing has been done it is 3 days now and still nothing was done...
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Replies (3)
Hollywoodbets's replyOfficial
13 Aug 2025, 08:20Good morning Monique,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. This matter will be investigated by our Escalations team and feedback will be provided is due course.
Regards,
The Hollywoodbets Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. This matter will be investigated by our Escalations team and feedback will be provided is due course.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply13 Aug 2025, 08:20
Official
Good morning Monique,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. This matter will be investigated by our Escalations team and feedback will be provided is due course.
Regards,
The Hollywoodbets Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. This matter will be investigated by our Escalations team and feedback will be provided is due course.
Regards,
The Hollywoodbets Team
MR
Monique R's updateReviewer Update
13 Aug 2025, 14:37USELESS!!!!! all the consultants is saying it gets Escalated and NOTHING GETS RESOLVED!!!! I will NEVER use your platform AGAIN!!!!!!
MR
Monique R's update13 Aug 2025, 14:37
Reviewer Update
USELESS!!!!! all the consultants is saying it gets Escalated and NOTHING GETS RESOLVED!!!! I will NEVER use your platform AGAIN!!!!!!
MR
Monique R's updateReviewer Update
13 Aug 2025, 20:24And so I am still waiting for my winnings to be paid into my account, I think my winnings was paid into someone else bank account!!!! Never had I got so angry 😠😡 this is unacceptable 😤 I want a cash send to me immediately
MR
Monique R's update13 Aug 2025, 20:24
Reviewer Update
And so I am still waiting for my winnings to be paid into my account, I think my winnings was paid into someone else bank account!!!! Never had I got so angry 😠😡 this is unacceptable 😤 I want a cash send to me immediately