MB
Michelle B
1 reviews | Active since Jan 2023
13 Oct 2024, 07:19
Winnings not allocated, or am I being ****** of it???
Winnings from free soins never got allocated to my actual balance this morning , I've enquired with consultants and still no luck. I provided a screen shot and still nothing. to top it off the winnings aren't reflecting uber the transactions tab either. Seriously???? This after having already struggling with a voucher that didn't want to load. Hollywoodbets is like to receive my winnings.
Helpful (0)
Replies (16)0
Replies (16)MB
Michelle B's updateReviewer Update
13 Oct 2024, 07:24Just been advised it's escalated.
reference; ***1
Please give my winnings back this morning, not after 24 or 48hrs.
This my bread and butter so it's alot to me
reference; ***1
Please give my winnings back this morning, not after 24 or 48hrs.
This my bread and butter so it's alot to me
MB
Michelle B's update13 Oct 2024, 07:24
Reviewer Update
Just been advised it's escalated.
reference; ***1
Please give my winnings back this morning, not after 24 or 48hrs.
This my bread and butter so it's alot to me
reference; ***1
Please give my winnings back this morning, not after 24 or 48hrs.
This my bread and butter so it's alot to me
MB
Michelle B's updateReviewer Update
13 Oct 2024, 07:43I have sent an email with the screen shot my winnings attached and the details of when the screen shot was taken.
MB
Michelle B's update13 Oct 2024, 07:43
Reviewer Update
I have sent an email with the screen shot my winnings attached and the details of when the screen shot was taken.
MB
Michelle B's updateReviewer Update
13 Oct 2024, 11:42still no response
MB
Michelle B's update13 Oct 2024, 11:42
Reviewer Update
still no response
Hollywoodbets's replyOfficial
13 Oct 2024, 11:50Hi Michelle
Your query has been received by the Customer Service Escalations Team. The team will be in touch..
Regards,
The Hollywoodbets Team
Hollywoodbets's reply13 Oct 2024, 11:50
Official
Hi Michelle
Your query has been received by the Customer Service Escalations Team. The team will be in touch..
Regards,
The Hollywoodbets Team
MB
Michelle B's updateReviewer Update
17 Oct 2024, 15:25Good day, I still haven't received feedback or my money.
MB
Michelle B's update17 Oct 2024, 15:25
Reviewer Update
Good day, I still haven't received feedback or my money.
Hollywoodbets's replyOfficial
17 Oct 2024, 15:39Hi Michelle
Your query has been received by the Customer Service Management Team.
Please send through your Cellphone number along with your full names via email to csescalations@hollywoodbets.
Net and we will gladly assist you further. Regards, The Hollywoodbets Team
Net and we will gladly assist you further. Regards, The Hollywoodbets Team
Hollywoodbets's reply17 Oct 2024, 15:39
Official
Hi Michelle
Your query has been received by the Customer Service Management Team.
Please send through your Cellphone number along with your full names via email to csescalations@hollywoodbets.
Net and we will gladly assist you further. Regards, The Hollywoodbets Team
Net and we will gladly assist you further. Regards, The Hollywoodbets Team
MB
Michelle B's updateReviewer Update
27 Oct 2024, 01:29Email was sent.
When will I receive my winnings????
When will I receive my winnings????
MB
Michelle B's update27 Oct 2024, 01:29
Reviewer Update
Email was sent.
When will I receive my winnings????
When will I receive my winnings????
Hollywoodbets's replyOfficial
27 Oct 2024, 10:08Hi, Michelle.
Your query has been received by the Customer Service Management Team.
Please send through your Cellphone number along with your full names via email to csescalations@hollywoodbets.
Net and we will gladly assist you further. Regards, The Hollywoodbets Team
Net and we will gladly assist you further. Regards, The Hollywoodbets Team
Hollywoodbets's reply27 Oct 2024, 10:08
Official
Hi, Michelle.
Your query has been received by the Customer Service Management Team.
Please send through your Cellphone number along with your full names via email to csescalations@hollywoodbets.
Net and we will gladly assist you further. Regards, The Hollywoodbets Team
Net and we will gladly assist you further. Regards, The Hollywoodbets Team
MB
Michelle B's updateReviewer Update
28 Oct 2024, 13:57Your last response is LITERALLY a copy and paste from the previous one.
Once again the email.was sent and I have not received any response nor have I received my winnings either.
From the 13th October 2024 to date 28th October this matter has not been resolved!!!!
Once again the email.was sent and I have not received any response nor have I received my winnings either.
From the 13th October 2024 to date 28th October this matter has not been resolved!!!!
MB
Michelle B's update28 Oct 2024, 13:57
Reviewer Update
Your last response is LITERALLY a copy and paste from the previous one.
Once again the email.was sent and I have not received any response nor have I received my winnings either.
From the 13th October 2024 to date 28th October this matter has not been resolved!!!!
Once again the email.was sent and I have not received any response nor have I received my winnings either.
From the 13th October 2024 to date 28th October this matter has not been resolved!!!!
Hollywoodbets's replyOfficial
28 Oct 2024, 18:09Hi, Michelle.
Your query has been received by the Customer Service Management Team.
Please send through your Cellphone number along with your full names via email to csescalations@hollywoodbets.
Net (mailto:
Csescalations@hollywoodbets.
Net) and we will gladly assist you further. Regards, The Hollywoodbets Team
Net (mailto:
Csescalations@hollywoodbets.
Net) and we will gladly assist you further. Regards, The Hollywoodbets Team
Hollywoodbets's reply28 Oct 2024, 18:09
Official
Hi, Michelle.
Your query has been received by the Customer Service Management Team.
Please send through your Cellphone number along with your full names via email to csescalations@hollywoodbets.
Net (mailto:
Csescalations@hollywoodbets.
Net) and we will gladly assist you further. Regards, The Hollywoodbets Team
Net (mailto:
Csescalations@hollywoodbets.
Net) and we will gladly assist you further. Regards, The Hollywoodbets Team
MB
Michelle B's updateReviewer Update
28 Oct 2024, 21:35Your last response is LITERALLY a copy and paste from the previous one.
Once again the email.was sent and I have not received any response nor have I received my winnings either.
From the 13th October 2024 to date 28th October this matter has not been resolved!!!!
Once again the email.was sent and I have not received any response nor have I received my winnings either.
From the 13th October 2024 to date 28th October this matter has not been resolved!!!!
MB
Michelle B's update28 Oct 2024, 21:35
Reviewer Update
Your last response is LITERALLY a copy and paste from the previous one.
Once again the email.was sent and I have not received any response nor have I received my winnings either.
From the 13th October 2024 to date 28th October this matter has not been resolved!!!!
Once again the email.was sent and I have not received any response nor have I received my winnings either.
From the 13th October 2024 to date 28th October this matter has not been resolved!!!!
MB
Michelle B's updateReviewer Update
29 Oct 2024, 12:02today is the 29th, still waiting
MB
Michelle B's update29 Oct 2024, 12:02
Reviewer Update
today is the 29th, still waiting
MB
Michelle B's updateReviewer Update
29 Oct 2024, 23:53Am I getting my money or not ?????
MB
Michelle B's update29 Oct 2024, 23:53
Reviewer Update
Am I getting my money or not ?????
MB
Michelle B's updateReviewer Update
30 Oct 2024, 05:4730th October and Hollywoodbets still hasn't resolved my query and given my money back!!!
MB
Michelle B's update30 Oct 2024, 05:47
Reviewer Update
30th October and Hollywoodbets still hasn't resolved my query and given my money back!!!
MB
Michelle B's updateReviewer Update
01 Nov 2024, 19:431st November and still no feedback
MB
Michelle B's update01 Nov 2024, 19:43
Reviewer Update
1st November and still no feedback
Hollywoodbets's replyOfficial
02 Nov 2024, 09:39Hi Michelle
Your query has been received by the Customer Service Escalations Team. The team will be in touch..
Regards,
The Hollywoodbets Team
Hollywoodbets's reply02 Nov 2024, 09:39
Official
Hi Michelle
Your query has been received by the Customer Service Escalations Team. The team will be in touch..
Regards,
The Hollywoodbets Team