Winning ticket changed to lossing...

Escalate to the relevant department .. Thats all you get from them. My friend played a 18 leg soccer ticket 17 games won on the day the last game was pending from 17:00 that untill day the following day and the the day after he then called hollywoobets as the game was still pending. And they have a 36hrs void game policy this was now well pass 36hrs... He checked for results on the web there was none for that game.. After the call to hollywoodbets the game was instantly registered as lossing and then boom its on the web wow...he called them all the say... is......Escalated To The relevant department.. Now do realy want be treated like that ..