SF
Samantha F
1 reviews | Active since Oct 2025
16 Nov 2025, 07:03
When You’re About to Win… Hollywood Resets the Game
your platform’s recent behaviour is unacceptable. The constant cycle of “death spins” and sudden resets the moment a player looks like they might actually win is deeply suspicious. Every time the game finally turns in the player’s favour, it abruptly disappears and reloads. This is not normal gaming behaviour — it feels manipulative, deliberate, and designed to drain money instead of offering a fair chance.
I’ve tested multiple platforms, and 10bet does not do this. It’s only happening on Hollywood, which raises serious questions about your system’s integrity. Players deserve transparency, fairness, and respect — not tricks, glitches, or engineered losses.
Sort this out. We’re not blind, and we’re not accepting this kind of treatment.
Helpful (0)
Replies (3)0
Replies (3)
Hollywoodbets's replyOfficial
16 Nov 2025, 08:27We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
Hollywoodbets's reply16 Nov 2025, 08:27
Official
We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
SF
Samantha F's updateReviewer Update
16 Nov 2025, 12:50 | Ameera Kisten (Hollywoodbets)Nov 16, 2025, 12:01 GMT+2Good morning Samantha,
Thank you for your swift response.
It is essential to keep in mind that gambling does not come with guarantees and is intended purely for entertainment. We provide a range of live games, sports, and events that you might want to check out to improve your chances of winning.
Since gambling is fundamentally reliant on luck, if a particular game does not produce positive results, you might think about modifying your gambling routine and trying out various games, as Hollywoodbets offers more than 500 choices. Furthermore, we encourage you to join our free Punters challenge for an opportunity to win.
THIS IS THE RESPONSE FROM HOLLYWOOD AFTER I CLEARLY STATED I KNOW GAMBLING OR WINNING IS NOT GUARANTEED THEY MAKING THAT THE CASE! THIS IS NOT ABOUT YOUR CUSTOMERS NOT KNOWING THAT. THIS IS ABOUT WHENEVER IT LOOKS LIKE YOU CAN ACTUALLY WIN THE GAME RELOAD AND AGAIN AS I STATED IN MY MANY EMAILS THIS MORNING THERE IS NOTHING WRONG WITH MY INTERNET CONNECTION. SO I WILL ASK YOU AGAIN DO BETTER!!! YOU NOT JUST DEALING WITH CUSTOMERS WHO PLAY WITH A R10 STOP TRYING TO UNDERESTIMATE YOUR CLIENTS INTELLIGENCE!
Thank you for your swift response.
It is essential to keep in mind that gambling does not come with guarantees and is intended purely for entertainment. We provide a range of live games, sports, and events that you might want to check out to improve your chances of winning.
Since gambling is fundamentally reliant on luck, if a particular game does not produce positive results, you might think about modifying your gambling routine and trying out various games, as Hollywoodbets offers more than 500 choices. Furthermore, we encourage you to join our free Punters challenge for an opportunity to win.
THIS IS THE RESPONSE FROM HOLLYWOOD AFTER I CLEARLY STATED I KNOW GAMBLING OR WINNING IS NOT GUARANTEED THEY MAKING THAT THE CASE! THIS IS NOT ABOUT YOUR CUSTOMERS NOT KNOWING THAT. THIS IS ABOUT WHENEVER IT LOOKS LIKE YOU CAN ACTUALLY WIN THE GAME RELOAD AND AGAIN AS I STATED IN MY MANY EMAILS THIS MORNING THERE IS NOTHING WRONG WITH MY INTERNET CONNECTION. SO I WILL ASK YOU AGAIN DO BETTER!!! YOU NOT JUST DEALING WITH CUSTOMERS WHO PLAY WITH A R10 STOP TRYING TO UNDERESTIMATE YOUR CLIENTS INTELLIGENCE!
SF
Samantha F's update16 Nov 2025, 12:50
Reviewer Update
| Ameera Kisten (Hollywoodbets)Nov 16, 2025, 12:01 GMT+2Good morning Samantha,
Thank you for your swift response.
It is essential to keep in mind that gambling does not come with guarantees and is intended purely for entertainment. We provide a range of live games, sports, and events that you might want to check out to improve your chances of winning.
Since gambling is fundamentally reliant on luck, if a particular game does not produce positive results, you might think about modifying your gambling routine and trying out various games, as Hollywoodbets offers more than 500 choices. Furthermore, we encourage you to join our free Punters challenge for an opportunity to win.
THIS IS THE RESPONSE FROM HOLLYWOOD AFTER I CLEARLY STATED I KNOW GAMBLING OR WINNING IS NOT GUARANTEED THEY MAKING THAT THE CASE! THIS IS NOT ABOUT YOUR CUSTOMERS NOT KNOWING THAT. THIS IS ABOUT WHENEVER IT LOOKS LIKE YOU CAN ACTUALLY WIN THE GAME RELOAD AND AGAIN AS I STATED IN MY MANY EMAILS THIS MORNING THERE IS NOTHING WRONG WITH MY INTERNET CONNECTION. SO I WILL ASK YOU AGAIN DO BETTER!!! YOU NOT JUST DEALING WITH CUSTOMERS WHO PLAY WITH A R10 STOP TRYING TO UNDERESTIMATE YOUR CLIENTS INTELLIGENCE!
Thank you for your swift response.
It is essential to keep in mind that gambling does not come with guarantees and is intended purely for entertainment. We provide a range of live games, sports, and events that you might want to check out to improve your chances of winning.
Since gambling is fundamentally reliant on luck, if a particular game does not produce positive results, you might think about modifying your gambling routine and trying out various games, as Hollywoodbets offers more than 500 choices. Furthermore, we encourage you to join our free Punters challenge for an opportunity to win.
THIS IS THE RESPONSE FROM HOLLYWOOD AFTER I CLEARLY STATED I KNOW GAMBLING OR WINNING IS NOT GUARANTEED THEY MAKING THAT THE CASE! THIS IS NOT ABOUT YOUR CUSTOMERS NOT KNOWING THAT. THIS IS ABOUT WHENEVER IT LOOKS LIKE YOU CAN ACTUALLY WIN THE GAME RELOAD AND AGAIN AS I STATED IN MY MANY EMAILS THIS MORNING THERE IS NOTHING WRONG WITH MY INTERNET CONNECTION. SO I WILL ASK YOU AGAIN DO BETTER!!! YOU NOT JUST DEALING WITH CUSTOMERS WHO PLAY WITH A R10 STOP TRYING TO UNDERESTIMATE YOUR CLIENTS INTELLIGENCE!
SF
Samantha F's updateReviewer Update
16 Nov 2025, 13:42Good day,
I hope this email finds you well.
Please note that we have received your review on Hello Peter. Thank you for taking the time to share your feedback. We are genuinely sorry to hear that you have had a frustrating experience with our platform.
We understand how disappointing it can be when you are not seeing the results you hoped for. However, please be assured that all our games are operated under strict regulatory standards and use certified Random Number Generators to ensure fair and unbiased outcomes.
Every spin or result is completely random, and no outcome can be predicted or controlled.
Please keep in mind that gambling results are purely based on chance, and unfortunately, there’s no guarantee of winning every time. While we aim to offer an enjoyable experience, the unpredictable nature of the games means that wins and losses don’t follow a specific pattern. You may want to explore other games that may offer more consistent payouts or bonus features.
We strongly encourage responsible gaming and recommend that you always play within your means. We apologize once again for any inconvenience you may have experienced with our platform
Your experience matters to us, and we’re here to support you however we can.
Kindly note for instant replies, we are also available on:
Live chat- Available on our website home page
Tel: ***
Kind regards,
Hollywoodbets Team
SECOND RESPONSE FROM THEM TRYING TO MANIPULATE THE SITUATION. NOT ONCE THEY DEFEND THE FACT THAT I EXPLAINED OVER AND OVER AGAIN THE PROBLEM IM TALKING ABOUT IS THE GAMES RELOADING AS SOON AS IT LOOKS LIKE YOU CAN ACTUALLY WIN SOMETHING. AGAIN DO BETTER COME UP WITH SOMETHING BETTER TO SAY!!!!
SECOND RESPONSE FROM THEM TRYING TO MANIPULATE THE SITUATION. NOT ONCE THEY DEFEND THE FACT THAT I EXPLAINED OVER AND OVER AGAIN THE PROBLEM IM TALKING ABOUT IS THE GAMES RELOADING AS SOON AS IT LOOKS LIKE YOU CAN ACTUALLY WIN SOMETHING. AGAIN DO BETTER COME UP WITH SOMETHING BETTER TO SAY!!!!
SF
Samantha F's update16 Nov 2025, 13:42
Reviewer Update
Good day,
I hope this email finds you well.
Please note that we have received your review on Hello Peter. Thank you for taking the time to share your feedback. We are genuinely sorry to hear that you have had a frustrating experience with our platform.
We understand how disappointing it can be when you are not seeing the results you hoped for. However, please be assured that all our games are operated under strict regulatory standards and use certified Random Number Generators to ensure fair and unbiased outcomes.
Every spin or result is completely random, and no outcome can be predicted or controlled.
Please keep in mind that gambling results are purely based on chance, and unfortunately, there’s no guarantee of winning every time. While we aim to offer an enjoyable experience, the unpredictable nature of the games means that wins and losses don’t follow a specific pattern. You may want to explore other games that may offer more consistent payouts or bonus features.
We strongly encourage responsible gaming and recommend that you always play within your means. We apologize once again for any inconvenience you may have experienced with our platform
Your experience matters to us, and we’re here to support you however we can.
Kindly note for instant replies, we are also available on:
Live chat- Available on our website home page
Tel: ***
Kind regards,
Hollywoodbets Team
SECOND RESPONSE FROM THEM TRYING TO MANIPULATE THE SITUATION. NOT ONCE THEY DEFEND THE FACT THAT I EXPLAINED OVER AND OVER AGAIN THE PROBLEM IM TALKING ABOUT IS THE GAMES RELOADING AS SOON AS IT LOOKS LIKE YOU CAN ACTUALLY WIN SOMETHING. AGAIN DO BETTER COME UP WITH SOMETHING BETTER TO SAY!!!!
SECOND RESPONSE FROM THEM TRYING TO MANIPULATE THE SITUATION. NOT ONCE THEY DEFEND THE FACT THAT I EXPLAINED OVER AND OVER AGAIN THE PROBLEM IM TALKING ABOUT IS THE GAMES RELOADING AS SOON AS IT LOOKS LIKE YOU CAN ACTUALLY WIN SOMETHING. AGAIN DO BETTER COME UP WITH SOMETHING BETTER TO SAY!!!!