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Thandazile
1 reviews | Active since Jun 2021
13 Jan 2025, 15:20
Voucher Winner
On 3rd of January 2025 I won a competition on Twitter,which I was suppose to receive a voucher which I never received.I have been querying about my win since the 4th of January 2024.They kept on telling me to wait for 24- 48 hours which has passed but still no feedback or Voucher that I won,my ticket no is ***9 which I am using for follow-up,they keep on saying we have escalated your query but no one is giving me feedback about my query.
Helpful (0)
Replies (3)0
Replies (3)
Hollywoodbets's replyOfficial
13 Jan 2025, 16:02Hi Thandazile,
Your query has been received by the Customer Service Escalations Team. The team will be in touch.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply13 Jan 2025, 16:02
Official
Hi Thandazile,
Your query has been received by the Customer Service Escalations Team. The team will be in touch.
Regards,
The Hollywoodbets Team
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Thandazile's updateReviewer Update
13 Jan 2025, 16:36Ok thanks,I hope it gets resolved today
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Thandazile's update13 Jan 2025, 16:36
Reviewer Update
Ok thanks,I hope it gets resolved today
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Thandazile's updateReviewer Update
15 Jan 2025, 08:59Two days has passed again still my query is not resolved,this is so unlike Hollywoodbets
Ticket no (***9).How long must I wait to receive my voucher that I won on the 3rd of January 2025 on Twitter
Ticket no (***9).How long must I wait to receive my voucher that I won on the 3rd of January 2025 on Twitter
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Thandazile's update15 Jan 2025, 08:59
Reviewer Update
Two days has passed again still my query is not resolved,this is so unlike Hollywoodbets
Ticket no (***9).How long must I wait to receive my voucher that I won on the 3rd of January 2025 on Twitter
Ticket no (***9).How long must I wait to receive my voucher that I won on the 3rd of January 2025 on Twitter